This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

I download, setup and install(upgrade) Firefox 4.0.1 When I click on Mozilla Firefox icon I get the Features tour - how do i START Firefox ?

  • 1 tontu
  • 43 am na jafe-jafe bii
  • 7 views
  • i mujjee tontu mooy cor-el

BobWhiteXX
BobWhiteXX
more options

I don't know how to ask the question any more explicitly than I already have -

1) I download Firefox 4.0.1 to the Downloads folder 2) I dblclick on the downloaded file - it opens, extracts and builds the setup file 3) I dbl-click the setup file - it opens and sets up Firefox - actually an upgrade 4) I close the downloads folder 5 I click on START icon 6 I dbl-click on Firefox Icon The features and tour program opens - I have searched everywhere I can to OPEN firefox and start browsing but cannot

I don't know how to ask the question any more explicitly than I already have - 1) I download Firefox 4.0.1 to the Downloads folder 2) I dblclick on the downloaded file - it opens, extracts and builds the setup file 3) I dbl-click the setup file - it opens and sets up Firefox - actually an upgrade 4) I close the downloads folder 5 I click on START icon 6 I dbl-click on Firefox Icon The features and tour program opens - I have searched everywhere I can to OPEN firefox and start browsing but cannot

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See these articles for some suggestions: