Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox 4.0.1 crashes on startup (windows xp)

  • 2 tontu
  • 66 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy nav@firefox

nav@firefox
nav@firefox
more options

Since I upgraded to the new firefox (4.0.1) it crashes on startup. (By crash, i mean the mozilla crash reporter appears and goes no further) I am running windows xp. Here is what i have tried so far: - uninstalled & reinstalled firefox - restart in safe mode (causes crash reporter to appear too) - uninstalled google desktop

Since I upgraded to the new firefox (4.0.1) it crashes on startup. (By crash, i mean the mozilla crash reporter appears and goes no further) I am running windows xp. Here is what i have tried so far: - uninstalled & reinstalled firefox - restart in safe mode (causes crash reporter to appear too) - uninstalled google desktop

All Replies (2)

Aimlessb
Aimlessb
more options

Only I upgraded to firefox 4 while it was in beta and never had any problems like this. It took the final version to have problems. I truly miss my Firefox 4. it crashes on start up with tabs open. sometimes i can tell it not to open my tabs and it'll run until I open up some tab that causes things to crash. but once it crashes it wont run until i close all the tabs. but on other occassions it just crashes. thanks

nav@firefox
nav@firefox Ki laajte
more options

looks like several folks are enduring this issue. Firefox developers pl help !