This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

I can't uninstall Firefox 3.6.11 and can't stop update request

  • 3 tontu
  • 4 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Xircal

sheridangunter
sheridangunter
more options

I downloaded Firefox 4, but I still have Firefox 3.6.11 and I repeatedly get a popup saying that there are updates that I need to install on 3.6.11. I can't uninstall the 3.6.11 because when I try to drag it into the trash it says it can't be done because it is needed to operate Mac OS

I downloaded Firefox 4, but I still have Firefox 3.6.11 and I repeatedly get a popup saying that there are updates that I need to install on 3.6.11. I can't uninstall the 3.6.11 because when I try to drag it into the trash it says it can't be done because it is needed to operate Mac OS

All Replies (3)

Xircal
Xircal
more options

You can update Firefox by clicking Help | Check For Updates. The update will subsequently take place automatically without the need to uninstall the current version first.

See also: http://guides.macrumors.com/Uninstalling_Applications_in_Mac_OS_X

sheridangunter
sheridangunter Ki laajte
more options

It didn't uninstall and I now have to versions.....

Xircal
Xircal
more options

The reason why you probably get that message that you can't drag it to trash is because you didn't enable Safari as the default browser again first.

Do that and then see what happens when you drag them both to trash.

Download 4.0.1 from here: http://www.mozilla.com/en-US/firefox/fx/?ref=logo