We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

why can I not install adobe flash, I get a message saying it will not install while firefox is runing

val@squirrell
val@squirrell
more options

When I try to download adobe flash player everything goes fine and the download finishes. When asked to install I get a message that says it will not install while an application is running. Which is Mozilla Firefox

When I try to download adobe flash player everything goes fine and the download finishes. When asked to install I get a message that says it will not install while an application is running. Which is Mozilla Firefox

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Adobe Shockwave Flash needs to install plugins for Firefox, and Flash needs to do that with Firefox closed. So close Firefox and run the Flash installer.