This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

IE will load my excite home page but Firefox won't after following all of the suggestions , enabled cookies, java script and cleared cache.

  • 3 tontu
  • 10 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy HallManor

HallManor
HallManor
more options

Was working fine for years until virus scan today. It will pull up the site, but not allow me to access my personal home page. Running XP on one laptop and Vista on the other. Same problem with both machines after running scan. Only problem appears to be accessing my home page on excite.com. Have enabled both cookies and java script as well as clearing cache.

Can access excite home page on both IE and Chrome.

Was working fine for years until virus scan today. It will pull up the site, but not allow me to access my personal home page. Running XP on one laptop and Vista on the other. Same problem with both machines after running scan. Only problem appears to be accessing my home page on excite.com. Have enabled both cookies and java script as well as clearing cache. Can access excite home page on both IE and Chrome.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

HallManor
HallManor Ki laajte
more options

Thanks for the suggestion.Working my way through, but no success yet. excite.com comes up but as soon as I click on "sign in", I get the error screen even though I have enabled cookies and java script.

The browser you're using is not allowing you to sign in to Excite. Right now, your browser's settings are configured to disable cookies and/or javascript. In order to access your account, you must change your browser's settings to accept both cookies AND javascript.

HallManor
HallManor Ki laajte
more options

Just fond the magic bullet. Thanks for the help. Had to delete and then add back in the site. Appreciate the help!

Press