This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

I have problem with Flash Player. Full screen doesn't work correctly. Turning off hardware acelleration helps but I want this option to work.

  • 4 tontu
  • 14 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Senshi

Senshi
Senshi
more options

Problem exist only on YouTube. When i want get full screen, I have black screen with audio. If I click few times full screen button it helps, but I want to go to full screen by one click. If i turn off hardware acceleration everything is ok but vids looks terrible. I have this problem with Flash Player 10. No 9 works good, but some websites wants no. 10

Problem exist only on YouTube. When i want get full screen, I have black screen with audio. If I click few times full screen button it helps, but I want to go to full screen by one click. If i turn off hardware acceleration everything is ok but vids looks terrible. I have this problem with Flash Player 10. No 9 works good, but some websites wants no. 10

All Replies (4)

Hasan
Hasan
more options

Update all your Plug-ins: https://www.mozilla.com/en-US/plugincheck/

You will be able to update only those plug-ins which have "Update" button activated infront of them.

Senshi
Senshi Ki laajte
more options

All plug-ins are newest. Problem still exist.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If the Flash player only works if you disable hardware acceleration in the Flash player then your only option is to make that choice.

Did you check if there is an update for your graphics display driver?

Senshi
Senshi Ki laajte
more options

Generaly FP works, but problem is that i must press few times full screen button. Now i have turn off hardware accelleration, but movies are quite bad. I have already installed newest graphic drivers but it didn't help.

Everything was good unless Flash Player and Mozilla notificated that update is necessary :<