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Why can I not recover my Firefox Help support account?

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy PatPeter

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Has this Firefox support website ever had to reset every user's password? I have an account by the name of 'PatPeter' that I can no longer access. I have tried every one of my common passwords as well as every possible e-mail address for recovery. I have received no e-mail and cannot log in.

Has this Firefox support website ever had to reset every user's password? I have an account by the name of 'PatPeter' that I can no longer access. I have tried every one of my common passwords as well as every possible e-mail address for recovery. I have received no e-mail and cannot log in.

Saafara biñ tànn

Accounts that haven't been used for a long time have been deactivated (removed) to cleanup the database.

You can try to post on the Contributors forum to get the attention of a forum Administrator.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (3)

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Check your Email accounts to see if you previously received any email from this forum.

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Saafara yiñ Tànn

Accounts that haven't been used for a long time have been deactivated (removed) to cleanup the database.

You can try to post on the Contributors forum to get the attention of a forum Administrator.

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That was the first thing I did when I logged into my e-mail accounts mha007; the only e-mails I found were from Bugzilla.

Thanks cor-el, that answered my question. I only wish that after deleting it, they had freed up the username so I could just re-register with it. I'll have to be careful not to lose this account or I'll have run out of usernames!