This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Color Printer, not printing

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 11 views
  • i mujjee tontu mooy Hasan

more options

I have two printers,HP color laserjet 2550Ln and Laserjet CP1525nw color. Both do not seem to want to print from FireFox using either the WEB Print Button or FireFox menu print menu bar selection. Both Printers take the commands but when the page comes out it is BLANK.

I have two printers,HP color laserjet 2550Ln and Laserjet CP1525nw color. Both do not seem to want to print from FireFox using either the WEB Print Button or FireFox menu print menu bar selection. Both Printers take the commands but when the page comes out it is BLANK.

All Replies (3)

more options

Saafara yiñ Tànn

more options

Problem solved. Using a FireFox Web page for HELP, I edited my PREF file as instructed. Deleting all the lines with PRINT. Restarted FireFox and tried to print to both printers and was successful. I did notice in the PREF file that one line with print was over a page long and all the others one line. I would have to believe that that one line in the PREF file was bad. Did not note the print name of the line that was huge for reference.

more options

To help other users find solutions, please return to this Thread and Sign-in to the forum with your Username and Password:

click on "Solved It" Next to the reply ABOVE that BEST solved your Question

DO NOT click "Solved It" next to this reply