This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Why do the back/forward arrows no longer work - they are grayed out?

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy rick_s

rick_s
rick_s
more options

When I start a new Firefox window or tab the back/forward arrows do not work and are grayed out. I can get previous sites by right click. I also get an orange "Firefox" dropdown tab in the upper left corner. It appears as though I have a Firefox window on top of a regular window.

When I start a new Firefox window or tab the back/forward arrows do not work and are grayed out. I can get previous sites by right click. I also get an orange "Firefox" dropdown tab in the upper left corner. It appears as though I have a Firefox window on top of a regular window.

Saafara biñ tànn

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Saafara yiñ Tànn

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

rick_s
rick_s Ki laajte
more options

Problem appears to be resolved - my forward/back arrows are now functional. Thanks