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i am running windows 7 and zone alarm and cannot download the new firefox update whice is 7 0 1

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  • i mujjee tontu mooy Hasan

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i got message saying there was an update to firefox 7 0 1 but i download the update but it will not install i have also lost the older firefox,as i said i am running windows 7 32 bit and have zone alarm on the pc zone alarm came up that the download was not stable

i got message saying there was an update to firefox 7 0 1 but i download the update but it will not install i have also lost the older firefox,as i said i am running windows 7 32 bit and have zone alarm on the pc zone alarm came up that the download was not stable

Saafara biñ tànn

You need to Uninstall your current Firefox installation and then Reinstall Firefox.

-> Uninstall Firefox from your computer

  • DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
  • Restart your system

-> Download latest Firefox version from one of these links using some other Web Browser:

-> Installing Firefox

Check and tell if its working.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (5)

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-> Configuring Firewalls

-> Temporarily Disable Antivirus or update security software

-> Download latest Firefox version from one of these links:

-> Installing Firefox

Check and tell if its working.

Hasan moo ko soppali ci

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hi mha007

                my antivirus was not the problem.i get the download for firefox and it loads onto my pc.but when i try to open it i get a box comes up saying,platform version 7 is not compatible with min version7/max version7.think this could be windods 7? thanks for your help. ken2

ken2 moo ko soppali ci

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Saafara yiñ Tànn

You need to Uninstall your current Firefox installation and then Reinstall Firefox.

-> Uninstall Firefox from your computer

  • DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
  • Restart your system

-> Download latest Firefox version from one of these links using some other Web Browser:

-> Installing Firefox

Check and tell if its working.

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sorted out.i had to go into properties.then compatibility and change the window setting in there

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Glad to hear it

Hasan moo ko soppali ci