This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Check for Updates" seems to be confused.

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy John99

more options

I'm running FF ver. 3.6.23 on WinXP. When I try Help>Check for Updates, it says I have the latest version. I don't even know what the latest version is, but I think it's higher than mine. Any ideas?

I'm running FF ver. 3.6.23 on WinXP. When I try Help>Check for Updates, it says I have the latest version. I don't even know what the latest version is, but I think it's higher than mine. Any ideas?

All Replies (3)

more options

Download fresh installer of Firefox 7.0.1 from here and install

more options

The upgrade from Firefox 3.6 to Firefox 7.0.1 hasn't been turned on yet, due to problems with the Sync service earlier this month. Maybe this coming Tuesday. Or you can do as the previous helper mentioned, install Firefox 7.0.1 your self.

more options

I wrote this earlier, but did not post it immediately, it still seems relevant.

The latest version is Firefox 7. Firefox 3.6 users were to have been reminded updates to firefox 7 are available, and offered a major upgrade but that was postponed.

Firefox 3.6 is still supported and updates to Firefox 3.6.24 will be released soon.

See

NOTE

  • when updating Firefox if uninstalling do NOT use the options to remove personal settings, however that is worded, because it will remove profile data, i.e. all bookmarks and passwords etc from all normally installed versions of Firefox.
  • you do not need to uninstall Firefox 3.6, Firefox 7 will install over it and retain your settings. (Users may have some incompatible add-ons though)