This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The top 1 1/2" of every web page is not accessable with the mouse. ex. top 5 bookmarks not accessable with mouse and can't close bookmark sidebar when open. How do I correct issue?

more options

Every web page and the top of the bookmark sidebar when open does not respond to the mouse. Everything above the browser wind seems to work fine, and everything below the top 1 1/2 inches at top of page seems fine. I have uninstalled and reinstalled Firefox 7.0.1 without any change. The initial update to 7.0.1 did not seem to have any issues, and I don't know exactly when this changed.

Every web page and the top of the bookmark sidebar when open does not respond to the mouse. Everything above the browser wind seems to work fine, and everything below the top 1 1/2 inches at top of page seems fine. I have uninstalled and reinstalled Firefox 7.0.1 without any change. The initial update to 7.0.1 did not seem to have any issues, and I don't know exactly when this changed.

Saafara biñ tànn

The Yahoo! Toolbar extension has been reported to cause this issue. Disable or uninstall that add-on.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Jàng tontu lii ci fi mu bokk 👍 0

All Replies (1)

more options

Saafara yiñ Tànn

The Yahoo! Toolbar extension has been reported to cause this issue. Disable or uninstall that add-on.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes