This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

after downloading the new version, it says to drag the icon into the applications folder; there's no icon!

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

woodrow
woodrow
more options

I've been asked to update my Firefox two days in a row, and have downloaded the update, but no ICON appears for me to drag into the applications folder. Why is this?

I've been asked to update my Firefox two days in a row, and have downloaded the update, but no ICON appears for me to drag into the applications folder. Why is this?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that Firefox gets installed properly.
Open the DMG file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.