We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

recently I have been rebulding the PW list. I have saved my banks P.W. in the past however i think i have clicked the "do not save" for my most used site. How do I get FF to ask me to save my banks password?

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy cor-el

more options

ff asked once to save the PW a website. I clicked "Not Now" However FF has not asked me to save PW on this particular site. FF does ask on different and new sites. I have checked the "Exceptions" log in the Security tab, it is empty.

ff asked once to save the PW a website. I clicked "Not Now" However FF has not asked me to save PW on this particular site. FF does ask on different and new sites. I have checked the "Exceptions" log in the Security tab, it is empty.

All Replies (2)

more options

If you've already made sure to clear the log from the Exceptions list, then try clearing all your history and cache. Restart your browser and revisit the website. Hope that works.

more options

The website may be using autocomplete=off to prevent Firefox from saving the name and password.

You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.