This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

I save emails to my documents and whenever I try to open them later they do not open properly. they just display meaningless text.

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy bobander

bobander
bobander
more options

I use windows xp and firefox version 7.0.1

I use windows xp and firefox version 7.0.1

All Replies (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

upgrade your browser to Firefox 8 and try

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What kind of files are you saving?

Are that web pages with a .html file extension or files with an .eml file extension?

The latter need to be opened with an email program.

If it are HTML files then check the (default) encoding.

  • Firefox > Web Developer > Character Encoding
  • View > Character Encoding
bobander
bobander Ki laajte
more options

Thanks for the suggestion. I save as .html. I opened web developer but have no character encoding option, options that appear are web console, inspect, scratchpad, page source and error console.