This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Suddenly can no longer get on net with firefox, even after re-downloading after getting on with Explorer ... says "unable to connect".

  • 1 tontu
  • 27 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy SafeBrowser

more options

I have always used Firefox. Today it was unable to connect. Rebooted my computer AND the modem/router. Other computer on network CAN get on with Firefox. I can get on with Explorer. When I try Firefox window comes up with "Unable to connect ... Firefox can't establish a connection to the server at www.bing.com" (or any other URL).

I have always used Firefox. Today it was unable to connect. Rebooted my computer AND the modem/router. Other computer on network CAN get on with Firefox. I can get on with Explorer. When I try Firefox window comes up with "Unable to connect ... Firefox can't establish a connection to the server at www.bing.com" (or any other URL).

Saafara biñ tànn

Problem started after you updated Firefox? Your firewall may not recognize the new version of Firefox and won't allow it access to the internet.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Jàng tontu lii ci fi mu bokk 👍 2

All Replies (1)

more options

Saafara yiñ Tànn

Problem started after you updated Firefox? Your firewall may not recognize the new version of Firefox and won't allow it access to the internet.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.