This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Please help> I did factory restore on computer and lost all bookmarks. Please help

  • 2 tontu
  • 2 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy greece89

more options

I did a factory restore on computer. All of my bookmarks are gone. I need to restore them. Please help

I did a factory restore on computer. All of my bookmarks are gone. I need to restore them. Please help

All Replies (2)

more options

Didn't you backup or export your Firefox bookmarks before doing that system restore?

more options

No I am afraid I did not. Someone did it for me and only backed up my documents. They said bookmarks are part of internet and you do not need to . I have legal bookmarks saved of research. Can you help me get them back PLease?