This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot stay on-line for website...times me out immediately

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy annied49

more options

cannot stay online at website..."times me out" immediately....was working, then seemed to get stuck.....all other websites working ok....cleared all history/cache/cookies, etc.....restarted computer.....still not working....only on this url.......works fine with other browsers

cannot stay online at website..."times me out" immediately....was working, then seemed to get stuck.....all other websites working ok....cleared all history/cache/cookies, etc.....restarted computer.....still not working....only on this url.......works fine with other browsers

All Replies (2)

more options

Try Diagnose Firefox issues using Troubleshoot Mode - a special Firefox execution mode that can be used to troubleshoot issues in Firefox. In Safe Mode, you can reset some settings or disable add-ons that might be the source of the issue.

more options

how do i access safe mode ?