Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Website text displays wrong font in Firefox on Windows 7

plainsman2012
plainsman2012
more options

The text on my website displays the wrong font when viewed in Firefox on Windows 7 on a new laptop. It displays fine in Firefox on Windows XP on an older laptop, and also in IE and Google Chrome on Windows 7 on the new laptop. The fonts concerned are Arial Narrow and Franklin Gothic Medium - they show in a serif font - something like Times New Roman or similar. I have checked that Arial Narrow and Franklin Gothic Medium are available on the new laptop - they are. The website was built using MS Expression Web 2, and when webpages are opened in that programme they display the correct font. Any ideas please to correct this error?

The text on my website displays the wrong font when viewed in Firefox on Windows 7 on a new laptop. It displays fine in Firefox on Windows XP on an older laptop, and also in IE and Google Chrome on Windows 7 on the new laptop. The fonts concerned are Arial Narrow and Franklin Gothic Medium - they show in a serif font - something like Times New Roman or similar. I have checked that Arial Narrow and Franklin Gothic Medium are available on the new laptop - they are. The website was built using MS Expression Web 2, and when webpages are opened in that programme they display the correct font. Any ideas please to correct this error?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

  • bug 644385 – Arial Narrow, Arial Black fonts do not show on page (comment 8)

When DirectWrite rendering is used rather than GDI rendering, font families are grouped differently

See also:

plainsman2012
plainsman2012 Ki laajte
more options

Thanks for the ideas. I'll plug away and see what happens. Any other suggestions welcome. I may just resort to using Calibri instead of Arial Narrow and Franklin Gothic Medium.

plainsman2012 moo ko soppali ci