This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

How do I change a download format from Word to PDF?

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy voblath

voblath
voblath
more options

When I tried to open a PDF file from my bank, a pop-up window stated it wouldn't recognize a PDF format (never happened before). So I saved the file to Word. Big mistake as every document I open now can't be read. How do I reverse or cancel the saved document download format?

When I tried to open a PDF file from my bank, a pop-up window stated it wouldn't recognize a PDF format (never happened before). So I saved the file to Word. Big mistake as every document I open now can't be read. How do I reverse or cancel the saved document download format?

Saafara biñ tànn

When I type in PDF and then "Action", nothing happens (ie., not provided any option). I don't recall if I originally checked "Do this automatically" etc. Could this download only apply to the bank site? Still, I should be able to fix this. UPDATE: Solved the problem. Thanks for your help!

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

iMarshmellow
iMarshmellow
more options

Did you check the "Do this automatically for files like this from now on" in the download window? If so:

  • Open Firefox Options, Click the Application tab, type PDF in the filter(search)

iMarshmellow moo ko soppali ci

voblath
voblath Ki laajte
more options

Saafara yiñ Tànn

When I type in PDF and then "Action", nothing happens (ie., not provided any option). I don't recall if I originally checked "Do this automatically" etc. Could this download only apply to the bank site? Still, I should be able to fix this. UPDATE: Solved the problem. Thanks for your help!

voblath moo ko soppali ci