This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Flash does not work after install

  • 7 tontu
  • 1 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy Oxylatium

more options

I have the latest Firefox and installed the latest Flashplayer from Adobe. After install the Adobe page tells me it has installed. Loading a movie on youtube I get "Flashplayer not installed".

I have uninstalled and installed Firefox I have uninstalled and installed Flashplayer

Nothing works

When loading the movie in Comodo Dragon (chrome) it works just fine.

Win XP 32bit AMD 1.8 Mhz 3Gb mem

The collected info by Mozilla below are not the problem machine

I have the latest Firefox and installed the latest Flashplayer from Adobe. After install the Adobe page tells me it has installed. Loading a movie on youtube I get "Flashplayer not installed". I have uninstalled and installed Firefox I have uninstalled and installed Flashplayer Nothing works When loading the movie in Comodo Dragon (chrome) it works just fine. Win XP 32bit AMD 1.8 Mhz 3Gb mem The collected info by Mozilla below are not the problem machine

Eljo_M moo ko soppali ci

All Replies (7)

more options

Did you install Flash 32 bit?

more options

Yes i'ts a 32bit machine, why?

more options

I asked that because FF on Win is 32 bit application and can handle only 32 bit plugins. Some users install only Flash 64 bit and no Flash application is visible. When you visit Adobe website to test Flash, do you get "Flashplayer not installed" too?

more options

Hum, another issue I found with Flash objects: https://bugzilla.mozilla.org/show_bug.cgi?id=723154

Could you try to restart FF in safe mode and test on Youtube? (Windows+R > firefox.exe -safe-mode)

more options

Tried it in Safe mode with and without plugins NO effect. Getting the frontend of the movie, click op the play arrow and get a black window with the text "get flashplayer". :(

more options

When installed I get the Adobe page with "flashplayer is installed". When returning I get Install Flashplayer!?

more options

Try a clean Flashplayer reinstall.

Download Flash uninstaller (32bit): http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player_32bit.exe and apply it to uninstall all Flashplayer products in your OS.

Then download Flashplayer (32bit): http://fpdownload.macromedia.com/pub/flashplayer/current/licensing/win/install_flash_player_11_plugin_32bit.exe and install it.