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Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Having trouble with making new internet tabs and windows

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy user633449

adixon
adixon
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When I open a new tab or new window, some small blank black windows appear and disappear right away. I have tried running virus scans, uninstalling unnecessary programs and deleting memory but they still pop up. Also after the blank windows disappear, there is a "not responding" after the blank windows disappear, for about 10 seconds and then resumes normal

When I open a new tab or new window, some small blank black windows appear and disappear right away. I have tried running virus scans, uninstalling unnecessary programs and deleting memory but they still pop up. Also after the blank windows disappear, there is a "not responding" after the blank windows disappear, for about 10 seconds and then resumes normal

All Replies (1)

user633449
user633449
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Well first, the version of Firefox you are running is EXTREMELY old and insecure. Please update to Firefox 11 right away. Update Firefox to the latest release can help you with that.

After doing that, if you are still having issues, Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.

A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers.

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.