We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Amazon Widgets are not opening

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy cor-el

PennyMay
PennyMay
more options

my widgets were all working on my blog. Then it may have been when Firefox asked me to choose a password. They no longer worked. I disabled all add-ons,reinstalled Firefox and the widgets still no longer open. 

      Widgets do open with Crome and IE
my widgets were all working on my blog. Then it may have been when Firefox asked me to choose a password. They no longer worked. I disabled all add-ons,reinstalled Firefox and the widgets still no longer open. Widgets do open with Crome and IE

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you post a link to a public page that doesn't require authentication (log in) to access it?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).