This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why aren't the extensions or plugins loading?

  • 1 tontu
  • 2 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy philipp

more options

link text

link text

I've tried restarting my computer and even downloading Firefox again, hoping it would solve the issue.

[http://i50.tinypic.com/nxm6nb.jpg link text] [http://i45.tinypic.com/2qntbwj.jpg link text] I've tried restarting my computer and even downloading Firefox again, hoping it would solve the issue.

bradymoss070809 moo ko soppali ci

All Replies (1)

more options

this sounds like the files in your profile folder that store the information about your extensions might have gone corrupt. navigate to your profile folder and delete the files extensions.ini, extensions.cache, extensions.rdf, extensions.sqlite & extensions.sqlite-journal (they will be regenerated the next time you launch firefox).

als see https://support.mozilla.org/en-US/kb/Unable%20to%20install%20add-ons#w_co...