This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

I can no longer load website through firefox updated (tho, I can thru other search engines and browsers) fixing proxy settings didn't work. Other ideas?

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy cor-el

pmerch
pmerch
more options

I upgraded recently my firefox browser on my home computer which still runs Windows XP. I can no longer find websites thru firefox, tho, I can load websites through a google or yahoo search.

The firefox browser won't download secure or unsecure site. I type in the full name of the site, and it just hangs. I do not receive an error message.

Internet explorer continues to work fine on the computer. I emptied my cookies and search history and updated the proxy setting to "no proxy". I still have the same problem.

I tried to uninstall and reinstall firefox with the hopes of changing the initial settings (to see if I should have disabled or abled more of the boxes). Unfortunately, the program didn't fully uninstall .. and the firefox reverts to where it was the last time I logged on.

I upgraded recently my firefox browser on my home computer which still runs Windows XP. I can no longer find websites thru firefox, tho, I can load websites through a google or yahoo search. The firefox browser won't download secure or unsecure site. I type in the full name of the site, and it just hangs. I do not receive an error message. Internet explorer continues to work fine on the computer. I emptied my cookies and search history and updated the proxy setting to "no proxy". I still have the same problem. I tried to uninstall and reinstall firefox with the hopes of changing the initial settings (to see if I should have disabled or abled more of the boxes). Unfortunately, the program didn't fully uninstall .. and the firefox reverts to where it was the last time I logged on.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: