This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox said it was installing an update, then disappeared. Now my firefox icon produces Safari!

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy philipp

more options

The 'update' did not require my permission, and I am suspicious. The firefox icon still appears in my applications folder, but when I click on it there it says my mac does not support this application. What the h...?

The 'update' did not require my permission, and I am suspicious. The firefox icon still appears in my applications folder, but when I click on it there it says my mac does not support this application. What the h...?

All Replies (3)

more options

Firefox 4 and later require at least OS X 10.5 and a Mac with an Intel processor.

If you need to reinstall Firefox 3.6.x then you can find the latest Firefox release in all languages and for all Operating Systems here:

more options

Firefox 3.6 worked fine - why did it un-install, and why does the firefsx icon produce Safari??

more options

hello, updates were apparently wrongly offered to a subset of os x tiger users. the release team is working on a fix. sorry for that!

you can redownload version 3.6.28 for mac from the last link that cor-el has provided & install it again. afterwards please disable auto updates in preferences >advanced > updates.