Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I uninstall the latest firefox update?

  • 7 tontu
  • 17 am na jafe-jafe bii
  • 45 views
  • i mujjee tontu mooy Hotbrown

more options

I just updated to the latest version of firefox 13.0.1 and the update is not working correctly. Many websites do not display all the page and I need to get rid of this latest update. I need to go back to the previous version. How do I do this? This adversely affects my ability to conduct business.

I just updated to the latest version of firefox 13.0.1 and the update is not working correctly. Many websites do not display all the page and I need to get rid of this latest update. I need to go back to the previous version. How do I do this? This adversely affects my ability to conduct business.

Saafara biñ tànn

Well the instructions on installing the lower version of Flash player don't work. When attempting to install a box comes up stating the 11.2 version is not the current version and won't go any further.

Found the uninstall instructions. I'll try that.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (7)

more options

Uninstalling the latest version of Firefox is not at all recommended as it contains serious security fixes.

However, i can try to help you out so that the websites you are having problems with display properly, and you can continue using the latest Firefox.

First, I would suggest you try reading Websites look wrong or appear differently than they should. It has some basic steps you can take to see if it will help the pages you are having difficulty with display properly.

If that doesn't work, try to reset Firefox. Refresh Firefox - reset add-ons and settings. It will fix alot of problems you are having with Firefox in general.

more options

I understand your statement about the security fixes but when flash and the auto fill in for forms no longer works from what your links say I will basically loose everything and have to spend time adding back in all the add ons and extensions and so on, possibly several times to get this new version of firefox to work correctly. I don't have the time to waste doing all this. I just need to uninstall this bungled update which would be the intelligent thing to do until a good working version of firefox is made.

Please tell me how to get rid of this latest update.

more options

Actually, by resetting Firefox you won't lose any information except for Extensions (which you'll have to re-install one at a time to make sure they don't cause problems themselves). If you are having problems with Flash, there is a known issue with Flash (not Firefox) 11.3. I would try downgrading to Flash 11.2 Install Flash 11.2. After doing that, try following the steps in the websites look wrong article. Or reset Firefox (simplest and easiest)

more options

I upgraded from 10.* to 13.* yesterday. Since then, I can no longer bring up my gmail account in the standard view. It will only load if I go to the basic view. I have tried: clearing out my cash, setting the network.http.spdy.enabled to false, network.http.proxy.keep-alive from true to false (and back again)....I verified I had both SSL and TSL selected under Encryption....at this point...I'd kill to just go back to 10.*

Does anyone have any ideas?

more options

Saafara yiñ Tànn

Well the instructions on installing the lower version of Flash player don't work. When attempting to install a box comes up stating the 11.2 version is not the current version and won't go any further.

Found the uninstall instructions. I'll try that.

watchdr moo ko soppali ci

more options
more options

I want to uninstall my latest update to firefox and install an older version. The latest version will not work and I want to downgrade to 1 step lower or the version 15. I dont care about any fixes.. I just want to downgrade and need to know how to do it. Please tell me how to downgrade to version 15 so that my browser will work. Thanks