This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After upgrading to FF 15.0.1 I cannot access a single webpage anymore

  • 2 tontu
  • 7 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy Blue_Suede

more options

Nothing works after the latest upgrade! I get a "Connection failed" message and a "Try again" button. Uninstalled, reinstalled but still the same? What to do now? Use IE? ;-)

Nothing works after the latest upgrade! I get a "Connection failed" message and a "Try again" button. Uninstalled, reinstalled but still the same? What to do now? Use IE? ;-)

Saafara biñ tànn

Hi Blue_Suede,

probably your Internet security software (firewall or/and antivirus, antispyware) preventing Firefox from connecting to internet, see:

Fix problems connecting to websites after updating Firefox


thank you

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (2)

more options

Saafara yiñ Tànn

Hi Blue_Suede,

probably your Internet security software (firewall or/and antivirus, antispyware) preventing Firefox from connecting to internet, see:

Fix problems connecting to websites after updating Firefox


thank you

more options

Ideato, Thank you. I should have seen that solution myself but for some reason my brain was on idle (lack of coffee I guess). The new update WAS blocked (no idea why though) and unblocking it solved the whole thing Good job Blue_Suede