This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Using Firefox 14 & 15 crashes my display driver continously, how can this be fixed?

  • 2 tontu
  • 7 am na jafe-jafe bii
  • 16 views
  • i mujjee tontu mooy DavidRox

more options

OS Win 7 Home Premium 64 bit reports: "Display driver stopped responding and has recovered. Display driver NVIDIA Windows Kernel Mode Driver, Version 186.31 stopped responding and has successfully recovered"

OS Win 7 Home Premium 64 bit reports: "Display driver stopped responding and has recovered. Display driver NVIDIA Windows Kernel Mode Driver, Version 186.31 stopped responding and has successfully recovered"

Saafara biñ tànn

hello DavidRox, please update your graphics driver - this should be the right link for your model: www.geforce.com/drivers/results/48847

& though probably not related to the issue in your question, please also keep your plugins up to date: www.mozilla.org/plugincheck/

Jàng tontu lii ci fi mu bokk 👍 2

All Replies (2)

more options

Saafara yiñ Tànn

hello DavidRox, please update your graphics driver - this should be the right link for your model: www.geforce.com/drivers/results/48847

& though probably not related to the issue in your question, please also keep your plugins up to date: www.mozilla.org/plugincheck/

more options

Hello MadPerson,

Yay! problem now solved. I went to the recommended site fed in my system details "Asus Notebook NVIDIA GeForce GT 220M 1GB OS Win 7 Home Premium 64 bit" and the site recommended I download:

http://us.download.nvidia.com/Windows/306.23/306.23-notebook-win8-win7-winvista-64bit-international-whql.exe

Downloaded, installed, tested for a day or two and no crashes of the display driver since - Fixed.

Thank you for your help!

D avid Rox