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Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

YouTube videos work, AOL videos NEVER work. Windows 7, Firefox 16.0.1,

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  • i mujjee tontu mooy ideato

gordonmacwilliam
gordonmacwilliam
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AOL videos have not worked on the last several versions of Firefox, whereas they do work intermittently in Chrome. The Adobe Flash Player version is current: 11.4.402.287.

AOL videos have not worked on the last several versions of Firefox, whereas they do work intermittently in Chrome. The Adobe Flash Player version is current: 11.4.402.287.

Saafara biñ tànn

Hi gordonmacwilliam,

try to Turn off hardware acceleration in Firefox and "disable the hardware acceleration" in the Flash Player too :

http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html


thank you

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (3)

ideato
ideato
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Saafara yiñ Tànn

Hi gordonmacwilliam,

try to Turn off hardware acceleration in Firefox and "disable the hardware acceleration" in the Flash Player too :

http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html


thank you

gordonmacwilliam
gordonmacwilliam Ki laajte
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The hardware acceleration was not the problem. However, disabling the Adblock Plus 2.1.2 extension as suggested in the rest of the troubleshooting guide to which you directed me did solve the problem. Disabling the Adbloc fits the symptoms since YouTube videos do not start with ads, whereas all AOL videos do. The Adblock extension stopped the AOL ads from playing which in turn prevented the AOL videos from appearing. Thanks for your help!

gordonmacwilliam moo ko soppali ci

ideato
ideato
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you are welcome