This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is very slow with media (especially on tumblr) and loading in general. I can't open more than two tabs without it going "stopped responding".

more options

I normally get "stopped responding" every time I load a page. Or if I decide to open a new tab and load a page, then it will also get that lag. I will also get the "warning nonresponsive script" popup as well.

I've already tried to increase the script time. I've also tried firefox in safe mode as well and I still get slowness and 'stop responding'. I also resetted firefox and it was fast at first but it's been a few days and it's slow again.

I normally get "stopped responding" every time I load a page. Or if I decide to open a new tab and load a page, then it will also get that lag. I will also get the "warning nonresponsive script" popup as well. I've already tried to increase the script time. I've also tried firefox in safe mode as well and I still get slowness and 'stop responding'. I also resetted firefox and it was fast at first but it's been a few days and it's slow again.

unimpressed moo ko soppali ci

All Replies (2)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options