This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Version 18.0.1 won't save tabs on exit.

  • 12 tontu
  • 43 am na jafe-jafe bii
  • 9 views
  • i mujjee tontu mooy Deena

more options

My FF was just auto updated to 18.0.1 today and now when I close FF it does not save my tabs. I have always had "When FF starts" set to "Show my windows and tabs from last time".

I saw an earlier 14.0.1 problem that said delete sessionstore.js files but when my FF is closed there is no sessionstore file in my FF Profile folder. Is that the problem? What needs fixing so I have a sessionstore file across sessions?

Thanks.

My FF was just auto updated to 18.0.1 today and now when I close FF it does not save my tabs. I have always had "When FF starts" set to "Show my windows and tabs from last time". I saw an earlier 14.0.1 problem that said delete sessionstore.js files but when my FF is closed there is no sessionstore file in my FF Profile folder. Is that the problem? What needs fixing so I have a sessionstore file across sessions? Thanks.

Saafara biñ tànn

You can try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.


You can create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (12)

more options

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"
more options

Thank you for your response, but I do not have that option checked.

more options

Check that session restore is enabled and working.


You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox Profile Folder that store session data.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

more options

My Options > General > when Firefox Starts setting is "Show my windows and tabs from last time" as previously stated (see attachment too). In the profile folder when Firefox is shut down I do not have any sessionstore.js, .bak or duplicate numbered sessionstore files.

I even tried restoring a sessionstore.bak from a backup, renamed the extension to .js and brought up Firefox. It had all the startup tabs that were recorded in the old .bak file. But once I shut down Firefox and started it up again, it only showed my homepage tab again.

I've read all the links you sent and it is unclear what else I should be checking or doing at this point. Session restore is enabled but not working as far as I can tell.

Is there a procedure where I can manually change a preference entry, like modifying Firefox's internal registry? Is that worth a try? I remember being given those instructions (in fact, involving tab restore sessions!) back in Firefox v4 or thereabouts.

If that won't work would reinstalling Firefox be worth a try? Will a reinstall save all of my bookmarks and Sync data? I would not want to lose any of those bookmarks or links to my other syncing platforms.

Should I reboot my PC and see what happens? (Just trying to get this simple but useful feature working again.)

Thanks for your continued attention here. It is quite a mystery that this suddently started happening after the 18.0.1 update.

more options

Saafara yiñ Tànn

You can try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.


You can create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

more options

Success. I restored a prefs.js file from a few days ago. I then made 1 change in it to make it current (Tools > Options > Content > Block Pop-up windows > Exceptions, deleted 1 url). Tabs are now saved across sessions.

Strange there was no change to: Tools > Options > General > When Firefox Starts > Show my windows and tabs from last time AND no change to: Tools > Options > Privacy > uncheck Always Use Private Browsing Mode.

. . .but I never argue with success! Thanks for your suggestions and your time today that (mysteriously) led to a resolution.

more options

You're welcome.

Which changes did you make to the prefs.js file?

more options

I had 2 entries in the Block Pop-up windows Exceptions in the backup prefs.js file and deleted 1 of them. That could not have had anything to do with Session Restore tabs working again. I just needed to bring the backup prefs.js file up to date for my needs.

more options

Found the trick folks - - don't "clear history when firefox closes".

I actually had some custom settings set in TOOLS:OPTIONS:PRIVACE - under History - and the last check box was checked and that was keeping firefox from logging or caching or whatever it does so the last tabs I had opened did not reload after exiting.

Adios. Distilled

more options

Firefox is getting worse and worse every "update". I cant tell you how many times I lost my tabs and it's impossible to get them back. There's an add-on called FVD speed dial for managing most active sites you use...but it does absolutely nothing

more options

I may be in the wrong place here but following this thread as it related to my own inquiry. It does seem from the responses above like awful lot of internal steps to go through for a simple process.

My question in followup - my tabs will remain (most of the time) when closing and re-opening firefox, but they do not update automatically when opening firefox, which makes saving them kind of pointless - so I am trying to determine what is missing to ensure they open with current information?

more options

I hope this helps! http://mzl.la/128veEp