Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

How do I make firefox operate as fast as internet explorer?

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 11 views
  • i mujjee tontu mooy cor-el

snakesjakes
snakesjakes
more options

I have a brand new lenovo IBM thinkpad. I installed firefox 19 on this machine, and it takes up to a minute to open a webpage. I used the internet explorer and it operates 10 times faster. I have an older version on an XP computer that NEVER had this issue. Any advice? I would rather use Firefox, but feel like it will not work on this computer.

I have a brand new lenovo IBM thinkpad. I installed firefox 19 on this machine, and it takes up to a minute to open a webpage. I used the internet explorer and it operates 10 times faster. I have an older version on an XP computer that NEVER had this issue. Any advice? I would rather use Firefox, but feel like it will not work on this computer.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.