We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

You Tube page error message

  • 4 tontu
  • 1 am na jafe-jafe bii
  • 3 views
  • i mujjee tontu mooy cor-el

petermcwerner
petermcwerner
more options

The following You Tube page

http://www.youtube.com/watch?v=of5Z2Z7TjOM You Tube - Complete nocturnes by Chopin

gives an error message and cannot be accessed in Firefox 20.0. It opens without problems in Internet Explorer 10/64

The following You Tube page http://www.youtube.com/watch?v=of5Z2Z7TjOM You Tube - Complete nocturnes by Chopin gives an error message and cannot be accessed in Firefox 20.0. It opens without problems in Internet Explorer 10/64

All Replies (4)

Jafar Muhammed
Jafar Muhammed
more options

Hi petermcwerner,

What Error message You are getting ? I can watch the Video with Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check that you haven't joint HTML5 on YouTube as that may send MP4 files that Firefox doesn't support.

Try to opt-out of HTML5 video on YouTube.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
petermcwerner
petermcwerner Ki laajte
more options

Thank you for your responses. They seem quite time consuming to try, so I prefer to continue using IE 10/64 on those YouTube sites where Fox provokes errors

petermcwerner moo ko soppali ci

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You haven't told us what error messages you get in Firefox, so could you please do this?