This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No open button in the download window, only save or cancel, how to add open button, windows 8 + firefox 20.

  • 4 tontu
  • 4 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

firefox 20 and windows 8 pro 64 bit. when i download file I get only 'save' and 'cancel' options, got 'always ask me where to save' ticked in options->general, i want to have open option as well. if i tick 'always save to..' in the options then i get both open and save options but if i press save it save to the directory specified in the options, i want it to ask me where to save and have the open button as well, is it possible? i has it before i moved to windows 8... now i dont have it its annoying.

Thanks in advance.

firefox 20 and windows 8 pro 64 bit. when i download file I get only 'save' and 'cancel' options, got 'always ask me where to save' ticked in options->general, i want to have open option as well. if i tick 'always save to..' in the options then i get both open and save options but if i press save it save to the directory specified in the options, i want it to ask me where to save and have the open button as well, is it possible? i has it before i moved to windows 8... now i dont have it its annoying. Thanks in advance.

All Replies (4)

more options

Hello noodle1,

Which security software (firewall, anti-virus) do you have?

If "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location and they may have been removed by Anti-virus or cleanup software.

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

Please let us know if this solves your issue.

Cheers, Patrick

more options
more options

Hi guys, thank you for your reply, i am not talking about finding the download but on what to do when i start a download, I want to have the option to choose whether to open the file or to save it wherever i want (to be asked where to save it), is it possible?

more options

Did you check the download settings?

  • Tools > Options > General: Downloads