This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

WhenI try to restore bookmarks, which have disappeared, Firefox says that it cannot read any of the ten backup bookmark filess

  • 1 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

jdt84
jdt84
more options

All the bookmarks on Firefox have disappeared and no new ones can be added. I tried the backup procedure to restore lost bookmarks but I am told that the backup files (all ten of them, by date) cannot be read. History files also are not shown.

All the bookmarks on Firefox have disappeared and no new ones can be added. I tried the backup procedure to restore lost bookmarks but I am told that the backup files (all ten of them, by date) cannot be read. History files also are not shown.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the places.sqlite database file in the Firefox profile folder and delete all places.sqlite files.