This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

problem installing flash player

  • 5 tontu
  • 9 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy AliceWyman

stormdog
stormdog
more options

I cannot get Adobe Flash to install. I've tried a few of the solutions suggested elsewhere. I've disabled hardware acceleration. I've been to the Adobe site and downloaded version 11_8_800_94, which was the recommended install version for Firefox. In C:\Windows\SysWOW64\Macromed\Flash is the file NPSWF32_11_8_800_94.dll. I've tried running the older version - flashplayer11_2r202_233_win_64bit.msi. Flash just doesn't want to appear in Add-ons/Plugins.

I cannot get Adobe Flash to install. I've tried a few of the solutions suggested elsewhere. I've disabled hardware acceleration. I've been to the Adobe site and downloaded version 11_8_800_94, which was the recommended install version for Firefox. In C:\Windows\SysWOW64\Macromed\Flash is the file NPSWF32_11_8_800_94.dll. I've tried running the older version - flashplayer11_2r202_233_win_64bit.msi. Flash just doesn't want to appear in Add-ons/Plugins.

Saafara biñ tànn

Your list of Important Modified Preferences is showing: 

plugin.scan.plid.all: False

This is preventing Firefox from scanning your computer to find the Flash plugin. Open about:config and reset plugin.scan.plid.all to "true".

Ref:

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (5)

kobe
kobe
more options

Hi delete the pluginreg.dat file in your profile folder.

AliceWyman
AliceWyman
  • Moderator
more options

Saafara yiñ Tànn

Your list of Important Modified Preferences is showing: 

plugin.scan.plid.all: False

This is preventing Firefox from scanning your computer to find the Flash plugin. Open about:config and reset plugin.scan.plid.all to "true".

Ref:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Also note that you currently run Firefox in Private Browsing mode what also may contribute.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"
stormdog
stormdog Ki laajte
more options

Changing "plugin.scan.plid.all: False" worked for me, thanks.

stormdog moo ko soppali ci

AliceWyman
AliceWyman
  • Moderator
more options

You're welcome. Glad it's fixed.