This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox is disabling all plugins (including flash) by default and will not let me enable them

  • 2 tontu
  • 6 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy kobe

jesabele
jesabele
more options

I am using Firefox 23 (updated) and the latest flash plugin from Adobe's website. I am trying to access any pages with flash on them, and it says the flash plugin is disabled. When I pull up the plugins page, it says all of my plugins are disabled. If I click on them, I do not get a "Enable" button. I only have a "Remove" button. If I click on "More" and select "Always Activate" at the bottom and then restart the browser, the plugins are still disabled.

I deleted my addons.sqlite & pluginreg.dat as well (per another suggestion on the forum) and restarted -- there is no change.

I am so frustrated. I have used firefox for years, and I have never had the problems I have had with plugins and flash before this year. I am on the verge of going full-time to Chrome (which is NOT having these problems.). Please help me!

I am using Firefox 23 (updated) and the latest flash plugin from Adobe's website. I am trying to access any pages with flash on them, and it says the flash plugin is disabled. When I pull up the plugins page, it says all of my plugins are disabled. If I click on them, I do not get a "Enable" button. I only have a "Remove" button. If I click on "More" and select "Always Activate" at the bottom and then restart the browser, the plugins are still disabled. I deleted my addons.sqlite & pluginreg.dat as well (per another suggestion on the forum) and restarted -- there is no change. I am so frustrated. I have used firefox for years, and I have never had the problems I have had with plugins and flash before this year. I am on the verge of going full-time to Chrome (which is NOT having these problems.). Please help me!

All Replies (2)

philipp
philipp
  • Moderator
more options

hello jesabele, if you have a "remove" button next to plugins something fundamentally is wrong (since plugins cannot be removed in firefox, because they are installed on a system level). please try to reset firefox and see if this can address the issue...

kobe
kobe
more options

delete pluginreg.dat to refresh the list of plugins.