This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloaded the new firefox and was told that it won't work with my software, how do I return to my older version

  • 4 tontu
  • 6 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy cor-el

more options

I have a mac software 10.5.8. I downloaded moxilla firefox 24 and replaced the older version upon download. Then I got a message that firefox 24 won't work with my software. How do I get the older version back?

I have a mac software 10.5.8. I downloaded moxilla firefox 24 and replaced the older version upon download. Then I got a message that firefox 24 won't work with my software. How do I get the older version back?

Saafara biñ tànn

hello patcouse, if you'd like to stick with you old OS version, then firefox 16 is the last available version that will run in this environment. for a download link please refer to Firefox no longer works with Mac OS X 10.5 (at the end of the article).

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (4)

more options

Saafara yiñ Tànn

hello patcouse, if you'd like to stick with you old OS version, then firefox 16 is the last available version that will run in this environment. for a download link please refer to Firefox no longer works with Mac OS X 10.5 (at the end of the article).

more options

Hello patcouse, yes Firefox no longer works with Mac OS X 10.5 .

1. Download with your safari from the above link the Firefox 16.0.2 the latest for your 10.5 intel mac

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac

NOTE that 16.0.2 is unsupported

thank you

EDIT : philipp is faster !

ideato moo ko soppali ci

more options

I have Ubuntu Linux and Firefox Browser has nothing but bookmark and Navigation on it. There is no tools bar or preference or any thing. so how can I get an older version??? my browser does not look like this one at all..

more options

Hi LadyDebra24

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions and installed plugins.


You can try to create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem