This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I stop having a specific page from opening when I click on Open a new tab?

  • 4 tontu
  • 5 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy Steve

more options

When I try to open new tab, the page opens but it goes to Ask.com. I want a blank page. How do I change this?

When I try to open new tab, the page opens but it goes to Ask.com. I want a blank page. How do I change this?

Saafara biñ tànn

Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (4)

more options

Hello,

You may have the Ask.com toolbar accidentally installed. If this is the case, see this article for a solution: Remove a toolbar that has taken over your Firefox search or home page Be sure to run the SearchReset Add-on step.

Let us know if this helps!

more options

You can use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

If you do not keep changes after a restart or otherwise have problems with preferences, see:

more options

Thank you both for your assistance. I believe it had to have been installed with a download. I do keep an eye on all of my downloads, but these companies keep making more and more deals to profit off us.

Thanks again <<<<>>>>

more options

Saafara yiñ Tànn

Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.