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I do NOT have "save passwords" checked, and is in private browsing mode --- but my pw's are still saved. ZERO passwords listed @ "saved passwds" . How fix?

  • 1 tontu
  • 3 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy ilivea9

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"save passwords" option NOT chosen

NEVER agreed to save passwords on options list and not on pop up firefox pw request.

private browsing mode i.e., "NEVER REMEMBER HISTORY" cookies blocked.

CCleaner chosen to clean all firefox passwords.

yet they are still saved.

"save passwords" option NOT chosen NEVER agreed to save passwords on options list and not on pop up firefox pw request. private browsing mode i.e., "NEVER REMEMBER HISTORY" cookies blocked. CCleaner chosen to clean all firefox passwords. yet they are still saved.

Saafara biñ tànn

We found the issue.

One of Firefox ADD ON PLUGINs was saving our passwords.

We deleted the plugin. (ironically, it was "MaskMe" a plug in that supposedly helps secure PRIVACY but instead saved our passwords for everything).

Sorry about the confusion. Warning to others - don't use "MaskMe" unless you want ALL your passwords & login info saved on a questionably 'secure' site, and autofilled whenever you may not want it to be.

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Saafara yiñ Tànn

We found the issue.

One of Firefox ADD ON PLUGINs was saving our passwords.

We deleted the plugin. (ironically, it was "MaskMe" a plug in that supposedly helps secure PRIVACY but instead saved our passwords for everything).

Sorry about the confusion. Warning to others - don't use "MaskMe" unless you want ALL your passwords & login info saved on a questionably 'secure' site, and autofilled whenever you may not want it to be.