This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox menu bar loads but actual web pages cant be seen

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 12 views
  • i mujjee tontu mooy cor-el

doug88
doug88
more options

When I open firefox on my MAC version Maverick (10.9.1) I get the firefox menu bar at the top but the web pages do not load. All I see is my desktop screen. I have tried rebooting, going back with time machine. I cant reset because I cant see the web page in trouble shooting. This has happened once before and I had to start fresh. Trying to avoid this again.

When I open firefox on my MAC version Maverick (10.9.1) I get the firefox menu bar at the top but the web pages do not load. All I see is my desktop screen. I have tried rebooting, going back with time machine. I cant reset because I cant see the web page in trouble shooting. This has happened once before and I had to start fresh. Trying to avoid this again.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps:

Repair the disk permissions:

Remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)