This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

The bookmarks sidebar will not show bookmarks. Even if I import them or restore them. In the menu bar they show up fine. How can this be fixed?

  • 3 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Cronus

Cronus
Cronus
more options

If I open the bookmark's sidebar it's empty. If I use the Menu Bar, the bookmarks are all there. I tried importing them from Internet Explorer but they still do not show up on the sidebar. I also tried restoring but they still don't show in the sidebar. After restoring and importing, I now see 3 bookmarks but that's all. I also am unable to delete those 3 bookmarks as "delete" is grayed out. Also, if I try to bookmark a page through the bookmarks in the menu bar, and I want to select a different folder, I can only see 5 items down, where as before I could choose if I wanted to save the bookmark in an existing folder of my creation which was further down. Is there a way to fix this?

If I open the bookmark's sidebar it's empty. If I use the Menu Bar, the bookmarks are all there. I tried importing them from Internet Explorer but they still do not show up on the sidebar. I also tried restoring but they still don't show in the sidebar. After restoring and importing, I now see 3 bookmarks but that's all. I also am unable to delete those 3 bookmarks as "delete" is grayed out. Also, if I try to bookmark a page through the bookmarks in the menu bar, and I want to select a different folder, I can only see 5 items down, where as before I could choose if I wanted to save the bookmark in an existing folder of my creation which was further down. Is there a way to fix this?

Saafara biñ tànn

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Saafara yiñ Tànn

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

philipp
philipp
  • Moderator
more options

hello Cronus, you might have to expand the default entries (toolbar, menu, unsorted) in your sidebar first before you get to your actual bookmarks/folders.

otherwise please try to replicate this behaviour when you launch firefox in safe mode once, to rule out the interference of any addons: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

in order to specify the exact path of a newly created bookmark click on the arrow at the right side of the folder field as shown in the screenshot attached.

Cronus
Cronus Ki laajte
more options

Thank you for your help. It turned out to be a corrupted places.sqlite file. I deleted it and restarted Firefox and everything was back to normal. Both sidebar and menu bar bookmarks are working as before.