This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Firefox has become a bloody nightmare!!- what on earth have you done at the update?! how do i stop any 'new' opened tab opening as 'zone alarm'??!!!

  • 1 tontu
  • 3 am na jafe-jafe bii
  • 5 views
  • i mujjee tontu mooy cor-el

andreousyork
andreousyork
more options

I have had to reset my homepage to my regular one (msn.com) as Firefox suddenly put 'zone alarm' into my home page (default ) and also the search bar (instead of Google). I have reset the Google in the search bar, and have reset my homepage to www.msn.com - yet, despite this, every single time a new tab is opened low and behold it opens up as the Zone Alarm home page.

I either need to solve this immediately, or Firefox, you're history on my laptop. Utter trash !!!

I have had to reset my homepage to my regular one (msn.com) as Firefox suddenly put 'zone alarm' into my home page (default ) and also the search bar (instead of Google). I have reset the Google in the search bar, and have reset my homepage to www.msn.com - yet, despite this, every single time a new tab is opened low and behold it opens up as the Zone Alarm home page. I either need to solve this immediately, or Firefox, you're history on my laptop. Utter trash !!!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have ZoneAlarm software installed?

If that is the case then you need to check this in that software or contact ZA for support.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

If you do not keep changes after a restart or otherwise have problems with preferences, see: