This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 11 views
  • i mujjee tontu mooy cor-el

more options

I get a "The Adobe Flash plugin has crashed" message when trying to play a facebook game - how do I fix this??

I get a "The Adobe Flash plugin has crashed" message when trying to play a facebook game - how do I fix this??

All Replies (1)

more options

There have been issues reported with the 13.0.0.182 version of the Flash plugin crashing on some older Mac computers due to the compiler generating incompatible code. The only way to recover is to uninstall the Flash 13 version and revert to an older Flash version and wait for Adobe to release an update that addresses this issue.

The latest Flash 11.7 version, available via this link, is recommended in this case because it has the latest security patches.


Adobe Community: ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround: