This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

2 days of email's erased themselves as I watched (I was not deleting emails). The emails were not in the trash folder, just gone.

  • 1 tontu
  • 2 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy Matt

more options

Seemed like the deletion initiated by itself as I was looking at emails, then very rapidly 2 days worth of emails one by one but fast were deleted. Is there a virus or something else that is causing this problem.

Also my Sent emails are not going to the Sent directory. Some make it to the sent dir but most do not. This has been occuring since an update about 3 months ago.

Seemed like the deletion initiated by itself as I was looking at emails, then very rapidly 2 days worth of emails one by one but fast were deleted. Is there a virus or something else that is causing this problem. Also my Sent emails are not going to the Sent directory. Some make it to the sent dir but most do not. This has been occuring since an update about 3 months ago.

All Replies (1)

more options

That sounds exactly like how IMAP synchronization works, when you delete the mails in a browser or phone and then Thunderbird synchronizes, they vanish before your eyes because you deleted them elsewhere..