This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am using Multiple identities or accounts, but when getting email for one I am required to supply all 3 passwords. Why? And How can I separate these accounts

  • 1 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy sfhowes

more options

I have 3 companies, so I want 3 separate email identities. I do not want to have to supply all 3 company account passwords just to read email from "Company A".

In Outlook Express the 3 identities were totally separate. I simply logged into each account individually and closed out to got to the next company account.

How do create separate accounts or identities in Mozilla Thunderbird? I created and can get separate locations for each email, but for some reason opening and sending seems to be confused regarding the outgoing server, which appears to be global for all 3 accounts. When I change the setting for Company A, that setting is applied to the other two accouints which is why it ask for that password to send an email. How do I make each account truly separate?

I have 3 companies, so I want 3 separate email identities. I do not want to have to supply all 3 company account passwords just to read email from "Company A". In Outlook Express the 3 identities were totally separate. I simply logged into each account individually and closed out to got to the next company account. How do create separate accounts or identities in Mozilla Thunderbird? I created and can get separate locations for each email, but for some reason opening and sending seems to be confused regarding the outgoing server, which appears to be global for all 3 accounts. When I change the setting for Company A, that setting is applied to the other two accouints which is why it ask for that password to send an email. How do I make each account truly separate?

All Replies (1)

more options

Add each account starting from File/New(or AppMenu/New Message)/Existing Mail Account, and under Tools/Account Settings, select an account in the left pane, then click the Outgoing Server (SMTP) drop-down in the right pane to make sure the account is using the corresponding outgoing server (not necessarily the default server). It appears Co. A is the default account, and the others are set to use the default outgoing server.

If you don't want (POP) mail checked at startup or periodically, adjust the settings in Tools/Account Settings/accountname/Server Settings, and if it is a POP account, click the Advanced button and uncheck "Include this server when getting new mail".

Otherwise, for POP accounts, select the Get Messages drop-down to select a specific account.