This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't send e-mail with Thunderbird on Win8 out of server

  • 4 iimpendulo
  • 2 inale ngxaki
  • 9 views
  • Impendulo yokugqibela ngu Toad-Hall

more options

Hello,

I have problem sith sending mails from Thunderbird. I have new computer with Win 8. On Outlook everything works fine. On previous op system thunderbird worked fine.

Now I can recive all e-mails. I can send emails within server.

I can't send mails to adresses outside the server. gmail, hotmail or whatever addresses. I have tried to send messages to several addresses. Outgoing server settings are the same as other computers.

Error message:

5.7.1 

<peterigrauen@gmail.com>: Relay access denied.


Please send answer to peterigrauen@gmail.com

Hello, I have problem sith sending mails from Thunderbird. I have new computer with Win 8. On Outlook everything works fine. On previous op system thunderbird worked fine. Now I can recive all e-mails. I can send emails within server. I can't send mails to adresses outside the server. gmail, hotmail or whatever addresses. I have tried to send messages to several addresses. Outgoing server settings are the same as other computers. Error message: 5.7.1 <peterigrauen@gmail.com>: Relay access denied. Please send answer to peterigrauen@gmail.com

All Replies (4)

more options

Please post this information.

In thunderbird Help > Troubleshooting information click on 'copy text to clipboard' paste info into this forum question. edit/remove all info on fonts and printers.

more options

You're sending from an email address belonging to domain A using a SMTP server belonging to domain B. B's SMTP doesn't allow that. Use the SMTP belonging to domain A instead.

more options

No. I'am sendig email from domain A using SMTP belonging to domain A. The emails that's addressis is the same as senders (@grader.ee) are going out. But all others don't. If there is wrong outgoing SMTP server even those emails can't send.

more options

Please post the information requested.