This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Thunderbird will only connect if shutdown then reopened. (Using Mac 10.9.4)

  • 2 iimpendulo
  • 2 inale ngxaki
  • 7 views
  • Impendulo yokugqibela ngu PhilPratt

PhilPratt
PhilPratt
more options

Using Mac 10.9.4 If I open Thunderbird, I can connect to my e-mail and download messages. If I then select "Get Mail" again, Thunderbird hangs, and fails to connect to my e-mails. If I then shut Thunderbird down and reopen it, I am able to connect immediately to my mail.

Using Mac 10.9.4 If I open Thunderbird, I can connect to my e-mail and download messages. If I then select "Get Mail" again, Thunderbird hangs, and fails to connect to my e-mails. If I then shut Thunderbird down and reopen it, I am able to connect immediately to my mail.

Isisombulu esikhethiweyo

It seems to have sorted itself out after a few days. (Fingers crossed). So far today, it has worked properly. Will keep an eye on things for the next week and report back if it does it again.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

does it get mail again after 10 or 15 minutes if you don't touch the get mail button?

PhilPratt
PhilPratt Umnini wombuzo
more options

Isisombululo esiKhethiweyo

It seems to have sorted itself out after a few days. (Fingers crossed). So far today, it has worked properly. Will keep an eye on things for the next week and report back if it does it again.