We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

On Reply the Sender is wrong - not the original recipient

  • 5 iimpendulo
  • 13 inale ngxaki
  • 12 views
  • Impendulo yokugqibela ngu gunterzielke

gunterzielke
gunterzielke
more options

I upgraded from version 25 to the newest 31 and I am experiencing some change (feature) that is really annoying - I hope there is a way to configure this away: I am using many email accounts (mostly gmail and google apps) that I get into TB via pop3. Before I upgraded (on windows 7) when I replied to a message that reply's sender was the original recipient, so I typed my reply, hit send and was done. Now, after upgrading to windows 8 and the latest TB, when I reply to a message the sender of that reply is set to the (dummy) email associated with local folder (I am sending all received mail to Local folder). That means I always have to select the correct Sender of this reply. Is there a way to configure this or will I have to downgrade to 25? Thank you, Gunter

I upgraded from version 25 to the newest 31 and I am experiencing some change (feature) that is really annoying - I hope there is a way to configure this away: I am using many email accounts (mostly gmail and google apps) that I get into TB via pop3. Before I upgraded (on windows 7) when I replied to a message that reply's sender was the original recipient, so I typed my reply, hit send and was done. Now, after upgrading to windows 8 and the latest TB, when I reply to a message the sender of that reply is set to the (dummy) email associated with local folder (I am sending all received mail to Local folder). That means I always have to select the correct Sender of this reply. Is there a way to configure this or will I have to downgrade to 25? Thank you, Gunter

All Replies (5)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

try restarting with add-ons disabled from the help menu and see if that changes anything.

gunterzielke
gunterzielke Umnini wombuzo
more options

Thanks for the reply, Matt!

unfortunately running TB in safe mode does not make a difference. Wondering if this is actually working right for you, in other words, if there is just the few of us with that problem.

Gunter

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

works fine for me, hence making a suggestion as to a possible cause. I click reply and either the sender or the address set in the mail reply to is used.

I just checked again using the mail I got from the forum and it replied to no-reply@mozilla.org which is the reply-to set by those mails.

I have been having no issues at all with auto insertion of the from into the to when I click reply. The just a few I am aware of is just you.

gunterzielke
gunterzielke Umnini wombuzo
more options

Oh, I see - the recipient of the reply is done correctly for me too - what's wrong is the sender of the reply: Say I have two email accounts in TB: alpha@email.com and beta@email.com and the local mail box has (for earlier testing reasons only) an email of zulu@email.com set. All incoming emails go into the local set of folders. Now alpha@email.com gets an email from henry@gmail.com and that mail is in the Local Folder Inbox. When I open it and type reply the recipient of that reply is set (correctly) to henry@gmail.com but the sender is zulu@email.com and not as it did in my old version 25 of TB as alpha@email.com.

gunterzielke
gunterzielke Umnini wombuzo
more options

I had to bite the bullet today as this was so annoying - I replied to a mail and pretty much ALWAYS forgot to set my usual email as the sender for that reply and - bang - got an error on sending because the sender was the Local Mailbox which had no smtp set. The bullet I bit was downgrading to TB 24 - that's what I still had downloaded. I will miss the more modern look of the latest version and whatever there might be better (hadn't noticed anything though) and will have to watch that I don't update any more  :-(